Terms and Conditions

BY AGREEING TO THESE TERMS AND CONDITIONS AND ENROLLING IN AND OR PURCHASING A PRODUCT WITH OUR COMPANY, YOU ARE ENTERING A LEGALLY BINDING CONTRACT. OUR REFUND POLICY IS STRICTLY LIMITED AS DISCUSSED BELOW. THEREFORE, WE ASK THAT YOU REVIEW THESE TERMS CAREFULLY BEFORE ENROLLING AND CONTACT US WITH ANY QUESTIONS.

The STIR Businesses, STIR Institute, LLC and STIR Strategies, Inc. (referred to in this document also as “STIR”, “STIR Businesses”, “we”, “us”, “the company”, “the companies”) are companies offering paradigm shifting practices to improve our client’s relationships and intimate lives.

STIR Institute, LLC PO Box 896 Saline MI 48176-0896 United States, is a Michigan limited liability company. STIR Strategies, Inc., 235 John Street North Suite 203 Stratford ON N5A 0H9 Canada, a Canadian corporation.

Nature of Relationship:

STIR Businesses and its staff offer wellness and educational services. The services provide training and intimacy skills for yourself and/or relationship(s) and do not constitute medical, psychological, financial, legal, therapy, or counseling advice.

You agree that you will solely remain responsible for contacting, communicating with, coordinating with, and otherwise retaining the services of your chosen professional / physicians / healthcare providers. You agree that you will remain responsible to be mindful of your own well-being while receiving our services and that you will seek medical treatment as needed. You represent honestly and truthfully that you are of sound mind and body and able to perform with ethical and safe behavior with members, staff and affiliates of the STIR Businesses, and any other individuals in your attended program, one-on one sessions, two-on-one sessions, group sessions, classes (online or in person), or events (collectively referred to as the “STIR Programs”). We do not provide medical, nutritionist, and/or psychotherapy services of any sort. We are furthermore not responsible for any decisions made by client as a result of the recommendations made by us and/or any consequences thereof.

You must be 18 years or older to participate in any program offered by STIR Businesses.

You acknowledge that STIR Businesses does not guarantee your ability to achieve a specific outcome from the STIR Programs.

Each person has different levels of awareness, skills and worth ethic, and your degree of participation along with factors outside the control of STIR Businesses and its staff will impact your level of success obtained from your efforts within our offerings. You accept and agree that you retain 100% of the responsibility for your progress and fitness while receiving our services. You accept and agree that you are the one vital element to your success and that we cannot control you or your outcome as a result of the services being rendered hereunder in any way.

We make no representations or guarantees verbally or in writing regarding performance of this agreement other than those specifically enumerated herein. We and our affiliates disclaim the implied warranties of titles, merchantability, and fitness for a particular purpose.

No Clinical or Psychotherapeutic Services

STIR Businesses provide educational, coaching, and wellness-based services only. We do not provide psychotherapy, psychological counseling, mental health treatment, or clinical therapeutic services of any kind.

Although certain facilitators or staff members may have training in therapeutic or psychological modalities, such training is not provided to participants as licensed therapy, diagnosis, or treatment. No therapist client, psychologist-client, counselor-client, medical provider-patient, or other licensed professional relationship is created through participation in any STIR Program.

STIR Programs are not a substitute for professional mental health treatment. If you are experiencing trauma, depression, anxiety, emotional crisis, or any psychological or psychiatric condition, you are strongly encouraged to seek the assistance of a licensed mental health professional.

Participation in STIR Programs is voluntary and intended for personal development and relational education only.

You acknowledge that personal development work may involve discussion of emotional topics, and you accept full responsibility for your emotional responses and participation decisions.

Participant Acknowledgment

You acknowledge and agree that you understand the distinction between educational coaching services and licensed psychotherapy or mental health treatment. You further acknowledge that you are not participating in any STIR Program as a substitute for psychological, psychiatric, or medical treatment.

You represent that you are voluntarily participating in STIR Programs for personal development and relational education purposes and that you accept full responsibility for your emotional and mental wellbeing during and after participation.

Payment requirements for participation in any STIR Businesses offerings

You must use your own credit card or debit card and it is your responsibility to keep your billing information up to date and accurate for payments due to STIR Businesses. Fees, including but not limited to additional interest or processing fees, bank fees for insufficient fund fees, et cetera, may be passed on to you for failure to meet the terms of your payment contract. Because STIR Businesses are not providing medical services or therapy, we will be unable to assist you with any requests for assistance in obtaining insurance coverage, payment or reimbursement for any of the services that we provide.

Defaults and cancellation policy:

72 Hour Cancellation: For pre-paid programs, classes (online or in person), events, or other prepaid reservations, you may cancel this transaction without penalty or obligation by contacting [email protected] or [email protected] prior to midnight of the third business day after the date of this Agreement. (Refunds may take approximately 4–6 weeks to post to your account.)

After the 72-hour cancellation period, and except where otherwise required by applicable consumer protection laws, in the event that you terminate services prior to completion, you shall remain responsible for the full fee associated with the services ordered.

To the extent that you provide credit card information for payment, we are authorized to charge your credit card for any unpaid charges consistent with this Agreement.

You agree not to initiate improper or fraudulent chargebacks. Nothing in this Agreement limits your right to dispute charges in good faith where permitted by law. You are responsible for any fees we incur associated with improper chargebacks or lawful collection of unpaid amounts.

Event Cancellations: After the 72-hour cancellation period, event reservations are non-cancellable and non-refundable, except where otherwise required by applicable consumer protection laws.

For all late or declined payments, we may charge a reasonable administrative service fee of up to $100 USD/$100 CAD per payment, plus any applicable processing or bank fees described above.

We encourage open communication. If challenges arise in attending an event or remaining current with payments, please contact us promptly. At our sole discretion, we may or may not be able to offer accommodations.

Event Cancellation by STIR Businesses

STIR Businesses reserve the right to cancel, reschedule, postpone, or modify any event or program due to illness, emergency, travel disruption, insufficient enrollment, force majeure events, or circumstances beyond our reasonable control.

If STIR Businesses cancels an event, your sole remedy shall be either:

1. A credit toward a future event; or

2. A refund of amounts paid to STIR Businesses for the cancelled event.

STIR Businesses shall not be responsible for any additional costs incurred by you, including but not limited to travel expenses, lodging, airfare, lost wages, or other consequential damages. Nothing in this section limits any rights you may have under applicable consumer protection legislation.

Force Majeure

STIR Businesses shall not be liable for any delay, cancellation, rescheduling, modification, or failure to perform services due to causes beyond our reasonable control, including but not limited to acts of God, illness, injury, pandemic, epidemic, governmental action, travel restrictions, natural disaster, fire, flood, labor disputes, power outages, civil unrest, war, terrorism, transportation interruption, venue unavailability, or other unforeseen circumstances.

In such circumstances, STIR Businesses may, at its sole discretion, reschedule the affected program, provide a credit toward a future program, or issue a refund of amounts paid for the specific program affected.

STIR Businesses shall not be responsible for any additional costs incurred by you, including but not limited to travel expenses, lodging, airfare, or other incidental or consequential expenses. Nothing in this section limits any rights you may have under applicable consumer protection laws.

Session Payment and Cancellations Policy

Payment in full is required within 24 hours after the conclusion of a one-on-one sessions, two-on-one sessions, group sessions. (Prior payment is appreciated.) Future sessions may be postponed or cancelled at the discretion of the STIR Businesses if payments are not made promptly. Cancellations of one-on-one sessions, two-on-one sessions, group sessions are required with greater than 24 hours’ notice to the time of the session. Cancellations less than 24 hours prior to one-on-one sessions, two-on-one sessions, group sessions, may result in full payment being due at the sole discretion of the STIR Businesses. ‘No show’, or missed appointments, may result in full payment being due at the sole discretion of the STIR Businesses. Multiple cancellations, whether before or during the 24-hour window, or multiple missed appointments, may result in the termination of all STIR Businesses services.

Multiple one-on-one sessions, two-on-one sessions, group sessions may be purchased in advance at the discretion of the STIR Businesses. Multiple cancellations, whether before or during the 24-hour window, or multiple missed appointments, may result in the termination of all STIR Businesses services. At the sole discretion of STIR Businesses, all monies will be forfeited and there will be no refund of the unused portion of pre-purchased sessions, except where otherwise required by applicable consumer protection laws.

For all late or declined payments, we may charge a service fee up to $100USD/$100CAD per payment plus fees noted above. (What is critical here is to be in communication with our team. Should there be challenges that arise in attending a session(s) and/or staying current with your payments please contact us we may or may not have the ability to work with you.)

Travel and Lodgings:

For all STIR Programs travel and lodgings are not included. In some cases, meals may be included. Inclusion of meals is specific to each event and you should inquire with STIR Businesses regarding the event for details regarding meals or for purchasing meal plans if they are offered.

Miscellaneous:

When you check the box for terms and conditions, you understand that this is equivalent to giving your written signature, which is legally binding commitment stating that you are responsible to pay in full the payments associated with the STIR Programs. Whether you participate or complete your participation in the program or not, you are responsible to meet your obligation to complete all payments associated with

the services.

We trust that we will deliver for you far more value with this training than the dollar amount that you choose to invest. However we make no claims that you will receive specific outcomes or get specific results in your business or personal life based on your participation with the STIR Businesses.

General provisions:

Warranties

You acknowledge that you are not relying upon any warranties, promises, guarantees or representations made by anyone or us acting or claiming to act on behalf of us unless it is in writing and made part of this agreement. This agreement contains the entire understanding and agreement between you and us, and no addition or modification of any terms be effective unless set forth in writing and signed by you and us.

All content contained on the website such as text, graphics, logos, icons, images, audio and video clips, digital downloads, data compilations, and software is our property or the property of our licensors or licensees and the compilation of the content of the website is our exclusive property, protected by United States and international copyright laws, treaties and conventions. All software used on the website is our property or the property of our software suppliers and protected by United States and international copyright laws, treaties and conventions.

Any trademarks, service marks, graphics, logos, page headers, icons, scripts and trade names (each “Mark”) contained on the Website are proprietary to us or our licensors or licensees. Our Marks may not be used in connection with any product or service that is not ours in any manner that is likely to cause confusion among users or that disparages or discredits us or anyone else. All other Marks not owned by us that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

We grant you a limited license to access and make personal use of the Website. No Content of the Website or any other Internet site owned, operated, licensed, or controlled by us may be copied, reproduced, republished, downloaded (other than page caching), uploaded, posted, transmitted or distributed in any way, or sold, resold, visited, or otherwise exploited for any commercial purpose, except that you may download one (1) copy of the Content that we make available to you for such purposes on a single computer for your personal, noncommercial, home use only, provided that you:(a) keep intact all copyright, trademark and other proprietary rights notices; (b) do not modify any of the Content; (c) do not use any Content in a manner that suggests an association with any of our products, services or brands; and (d) do not download Content so as to avoid future downloads from the Website. Your use of Content on any other website or computer environment is strictly prohibited. The license granted to you does not include, and specifically excludes, any rights to: resell or make any commercial use of the Website or any Content; collect and use any product listings, descriptions, or prices; make any derivative use of the Website or Content; download or copy account information for the benefit of anyone else; or use any form of data mining, robots, or similar data gathering and extraction tools. You may not frame, or utilize framing techniques to enclose, any Mark, Content or other proprietary information, or use any meta tags or any other “hidden text” utilizing any such intellectual property, without our and each applicable owner’s express written consent. Any unauthorized use automatically terminates the license granted to you hereunder. You are granted a limited, revocable, and non-exclusive right to create a hyperlink only to our home page provided that the link does not portray us or our licensors or licensees, or the irrespective products or services, in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of our or any such party’s intellectual property as part of the link without our and each such party’s express written consent.

We will not be held responsible for any information loss or damages resulting from system failure due from any external or internal devices, acts of nature, or acts of God. User may not use any device that interferes with the proper working of Website. User agrees not to disclose password to a third party and understands that any and all actions taken under your password are your responsibility.

Limitation of Liability

To the fullest extent permitted by applicable law, STIR Businesses, including STIR Institute, LLC and STIR Strategies, Inc., and their respective directors, officers, employees, agents, contractors, and affiliates, shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to your participation in any STIR Program or use of our services.

This includes, without limitation, damages for loss of profits, loss of income, loss of business opportunity, loss of goodwill, loss of data, travel expenses, lodging expenses, emotional distress, psychological injury, mental anguish, relationship dissatisfaction, or other intangible losses.

To the fullest extent permitted by applicable law, the total aggregate liability of STIR Businesses for any and all claims arising out of or related to this Agreement or the services provided shall not exceed the total amount actually paid by you to the applicable STIR entity for the specific program or service giving rise to the claim.

Nothing in this Agreement excludes or limits liability for gross negligence, willful misconduct, fraud, or any liability that cannot be excluded or limited under applicable law.

You acknowledge and agree that the limitations set forth in this section are a material basis of the agreement between you and STIR Businesses, and that the services would not be provided without such limitations.

Amendment

We reserve the right to modify or update these Terms and Conditions from time to time. Any material changes will be posted on our website and, where reasonably practicable, notice will be provided by email or other reasonable means.

Changes will apply prospectively and will not affect rights and obligations that accrued prior to the effective date of the modification.

Any changes to pricing or program terms will apply only to future enrollments and will not affect services already purchased unless otherwise agreed in writing.

Your continued use of our services after the effective date of any changes constitutes your acceptance of the revised Terms and Conditions.

Indemnification

You agree to indemnify, defend, and hold harmless STIR Businesses, their directors, officers, employees, agents, and affiliates from and against any third-party claims, damages, liabilities, costs, or expenses (including reasonable legal fees) arising out of:

(a) your breach of this Agreement;

(b) your misconduct or violation of applicable law; or

(c) your actions during participation in any STIR Program.

This indemnification does not apply to claims arising from our gross negligence or willful misconduct.

If any of the provisions contained in this Agreement, or any part of them, is hereafter construed to be invalid or unenforceable, the same shall not affect the remainder of such provision or any other provision contained herein, which shall be given full effect regardless of the invalid provision or part thereof.

Disputes

Governing Entity

The party entering into this Agreement with you is identified in your invoice, order confirmation, or client agreement as either STIR Institute, LLC (a Michigan limited liability company) or STIR Strategies, Inc. (an Ontario corporation). All services, obligations, and legal responsibilities under this Agreement are solely those of the named entity. The applicable governing law and jurisdiction provisions apply based on the entity identified as the contracting party.

STIR Institute LLC

Any and all unresolved disputes regarding this Agreement shall be settled by binding arbitration before a single arbitrator, in accordance with the Commercial Arbitration Rules of the American Arbitration Association, with arbitration to take place in Michigan. The laws of the State of Michigan shall govern this Agreement. Any court disputes will take place only in a Michigan court and located in Washtenaw County, Michigan. You further agree to consent to the jurisdiction of any state or federal court located in the State of Michigan. If it becomes necessary to enforce this Agreement through legal action, then we shall be entitled to recover reasonable attorney fees and costs incurred in such enforcement of this Agreement.

Any controversies arising out of the terms of this Agreement or its interpretation shall be settled in Michigan in accordance with the rules of the American Arbitration Association, and the judgment upon award may be entered in any court having jurisdiction thereof.

STIR Strategies, Inc.

Any and all disputes arising out of or in connection with this Agreement shall, to the extent permitted by applicable law, be finally resolved by binding arbitration in accordance with the Arbitration Act, 1991 (Ontario) before a single arbitrator. The arbitration shall take place in Windsor, Ontario, in the English language. The decision of the arbitrator shall be final and binding, and may be enforced by any court of competent jurisdiction. This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein, without regard to conflict of laws principles. If arbitration is not permitted by law (including in certain consumer contracts), or in the case of a claim for equitable or injunctive relief, the parties agree that such matters shall be subject to the exclusive jurisdiction of the courts of the Province of Ontario, located in Windsor, Ontario, and you irrevocably submit to the jurisdiction of such courts. In any arbitration or court proceeding to enforce this Agreement, the prevailing party shall be entitled to recover its reasonable legal fees and costs, including fees related to arbitration or court proceedings. Note for Individual Consumers: Nothing in this Agreement limits any rights or remedies you may have under the Consumer Protection Act, 2002 (Ontario) or other applicable consumer protection legislation, including any rights to bring or resolve disputes in court where required by law. You agree to indemnify, defend, and hold harmless STIR Strategies, Inc., its directors, officers, employees, agents, and affiliates from and against any third-party claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees and disbursements) arising out of:

(a) your breach of this Agreement;

(b) your misconduct or violation of applicable law; or

(c) your actions during participation in any STIR Program.

This indemnification does not apply to claims arising from our gross negligence or willful misconduct. This indemnification obligation shall survive the termination or expiration of this Agreement. Note for Individual Consumers: This indemnity provision does not limit any rights or protections to which you may be entitled under the Consumer Protection Act, 2002 (Ontario) or other applicable legislation. Any award rendered by the arbitrator may be entered as a judgment in a court of competent jurisdiction in Ontario, in accordance with the Arbitration Act, 1991 (Ontario).

Contact/Support

Please email all tech and logistical questions to [email protected] or [email protected] This will ensure they are seen by customer care and we can track to make sure you are well taken care of. This Policy will be strictly enforced and your cooperation is greatly appreciated.

STIR Institute, LLC

PO Box 896

Saline, MI 48176-0896 United States

[email protected]

STIR Strategies, Inc.

235 John Street North Suite 203

Stratford ON N5A 0H9 Canada

[email protected]

Your check in the box marked “terms and conditions” on any electronic order form associated to any STIR Program is considered to be your electronic signature and legally binding as your agreement to the terms and conditions stated on this contract herein.

You have read and agree to the foregoing contract terms. You acknowledge that you have reviewed and understand STIR Businesses’ limited refund policy and agree that, except where otherwise required by applicable consumer protection laws, refunds are limited after 72 hours from enrollment as set forth in this Agreement.

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While the activity here may sound like ‘therapy’ it is not, and should not take the place of working with a licensed therapist.