Terms and Conditions

BY AGREEING TO THESE TERMS AND CONDITIONS AND ENROLLING IN AND OR PURCHASING  A PRODUCT WITH OUR COMPANY, YOU ARE ENTERING A LEGALLY BINDING CONTRACT. OUR  REFUND POLICY IS STRICTLY LIMITED AS DISCUSSED BELOW. THEREFORE, WE ASK THAT  YOU REVIEW THESE TERMS CAREFULLY BEFORE ENROLLING AND CONTACT US WITH ANY  QUESTIONS.  

STIR Institute, LLC (referred to in this document also as “we”, “us”, “the company”) PO Box 896 Saline MI  48176-0896, is a Michigan limited liability company offering paradigm shifting practices to improve our  clients’ relationships and intimate lives. 

Nature of Relationship:  

STIR Institute, LLC and its staff offer wellness and educational services. The services provide training and  intimacy skills for yourself and/or relationship(s) and do not constitute medical, psychological, financial,  legal, therapy, or counseling advice.  

You agree that you will solely remain responsible for contacting, communicating with, coordinating with,  and otherwise retaining the services of your chosen professional / physicians / healthcare providers. You  agree that you will remain responsible to be mindful of your own well-being while receiving our services  and that you will seek medical treatment as needed. You represent honestly and truthfully that you are of  sound mind and body and able to perform with ethical and safe behavior with members, staff and affiliates  of the STIR Institute LLC, and any other individuals in your attended program, one-on-one sessions, two on-one sessions, group sessions, classes (online or in person), or events (collectively referred to as the  “STIR Programs”). We do not provide medical, nutritionist, and/or psychotherapy services of any sort. We  are furthermore not responsible for any decisions made by client as a result of the recommendations  made by us and/or any consequences thereof. 

 You must be 18 years or older to participate in any program offered by STIR Institute, LLC.  

You acknowledge that STIR Institute, LLC does not guarantee your ability to achieve a specific outcome  from the STIR Programs. Each person has different levels of awareness, skills and worth ethic, and your  degree of participation along with factors outside the control of STIR Institute, LLC and its staff will impact  your level of success obtained from your efforts within our offerings. You accept and agree that you retain  100% of the responsibility for your progress and fitness while receiving our services. You accept and  agree that you are the one vital element to your success and that we cannot control you or your outcome  as a result of the services being rendered hereunder in any way.  

We make no representations or guarantees verbally or in writing regarding performance of this agreement  other than those specifically enumerated herein. We and our affiliates disclaim the implied warranties of  titles, merchantability, and fitness for a particular purpose.  

Payment requirements for participation in any STIR Institute, LLC offerings 

You must use your own credit card or debit card and it is your responsibility to keep your billing  information up to date and accurate for payments due to STIR Institute, LLC. Fees, including but not  limited to additional interest or processing fees, bank fees for insufficient fund fees, et cetera, may be  passed on to you for failure to meet the terms of your payment contract. Because STIR Institute is not  providing medical services or therapy, we will be unable to assist you with any requests for assistance in  obtaining insurance coverage, payment or reimbursement for any of the services that we provide. 

Defaults and cancellation policy:  

72 Hour Cancellation: For pre-paid programs, classes (online or in person) events or other prepaid  reservations, You may cancel this transaction without penalty or obligation by contacting  info@stirinstitute.com prior to midnight of the third business day after the date of this Agreement. (Note:  Refunds may take approximately 4-6 weeks to post to your account.) After the 72-hour cancellation  period, in the event that you terminate services prior to the completion of the services, you shall be responsible for the entire fee set forth herein for services ordered. To the extent that You provide us with  credit card information for payment on your account, we shall be authorized to charge Your credit card for  any unpaid charges. You agree that you will not make any disputes or chargebacks to the subject account  or cancel the credit card, or allow the credit card to expire that is provided as security, without our prior  written consent. You are responsible for any fees we incur that are associated with recouping payment on  chargebacks and any collection fees associated therewith.  

Event Cancellations:  No cancellations of your reservation(s) will be allowed after the 72 hour cancellation period for events.  For all late or declined payments, we may charge a service fee up to $100 per payment plus fees noted  above. (What is critical here is to be in communication with our team. Should there be challenges that  arise in attending an event and/or staying current with your payments please contact us. We may or may  not have the ability to work with you.)

 Session Payment and Cancellations Policy  

Payment in full is required within 24 hours after the conclusion of a one-on-one sessions, two-on-one  sessions, group sessions. (Prior payment is appreciated.) Future sessions may be postponed or  cancelled at the discretion of the STIR Institute, LLC if payments are not made promptly. Cancellations of  one-on-one sessions, two-on-one sessions, group sessions are required with greater than 24 hours’  notice to the time of the session. Cancellations less than 24 hours prior to one-on-one sessions, two-on one sessions, group sessions, may result in full payment being due at the sole discretion of the STIR  Institute, LLC. ‘No show’, or missed appointments, may result in full payment being due at the sole  discretion of the STIR Institute, LLC. Multiple cancellations, whether before or during the 24-hour window,  or multiple missed appointments, may result in the terminations of all STIR Institute, LLC services.  

Multiple one-on-one sessions, two-on-one sessions, group sessions may be purchased in advance at the  discretion of the STIR Institute LLC. Multiple cancellations, whether before or during the 24-hour window,  or multiple missed appointments, may result in the terminations of all STIR Institute, LLC services. At the  sole discretion of STIR Institute LLC, all monies will be forfeited and there will be no refund of the unused  portion of pre-purchased sessions.  

For all late or declined payments, we may charge of service fee up to $100 per payment plus fees noted  above. (What is critical here is to be in communication with our team. Should there be challenges that  arise in attending a session(s) and/or staying current with your payments please contact us we may or  may not have the ability to work with you.) 

Travel and Lodgings:  

For all STIR Programs travel and lodgings are not included. In some cases, meals may be included.  Inclusion of meals is specific to each event and you should inquire with STIR Institute, LLC regarding the  event for details regarding meals or for purchasing meal plans if they are offered. 

Miscellaneous:  

When you check the box for terms and conditions, you understand that this is equivalent to giving your  written signature, which is legally binding commitment stating that you are responsible to pay in full the  payments associated with the STIR Programs. Whether you participate or complete your participation in  the program or not, you are responsible to meet your obligation to complete all payments associated with  the services. 

 We trust that we will deliver for you far more value with this training than the dollar amount that you  choose to invest. However we make no claims that you will receive specific outcomes or get specific  results in your business or personal life based on your participation with the STIR Institute, LLC.  

General provisions: 

Warranties 

You acknowledge that you are not relying upon any warranties, promises, guarantees or representations  made by anyone or us acting or claiming to act on behalf of us unless it is in writing and made part of this  agreement. This agreement contains the entire understanding and agreement between you and us, and  no addition or modification of any terms be effective unless set forth in writing and signed by you and us.  

All content contained on the website such as text, graphics, logos, icons, images, audio and video clips,  digital downloads, data compilations, and software is our property or the property of our licensors or  licensees and the compilation of the content of the website is our exclusive property, protected by United  States and international copyright laws, treaties and conventions. All software used on the website is our  property or the property of our software suppliers and protected by United States and international  copyright laws, treaties and conventions.  

Any trademarks, service marks, graphics, logos, page headers, icons, scripts and trade names (each  “Mark”) contained on the Website are proprietary to us or our licensors or licensees. Our Marks may not  be used in connection with any product or service that is not ours in any manner that is likely to cause  confusion among users or that disparages or discredits us or anyone else. All other Marks not owned by  us that appear on the Website are the property of their respective owners, who may or may not be  affiliated with, connected to, or sponsored by us.  

We grant you a limited license to access and make personal use of the Website. No Content of the  Website or any other Internet site owned, operated, licensed, or controlled by us may be copied,  reproduced, republished, downloaded (other than page caching), uploaded, posted, transmitted or  distributed in any way, or sold, resold, visited, or otherwise exploited for any commercial purpose, except  that you may download one (1) copy of the Content that we make available to you for such purposes on a  single computer for your personal, noncommercial, home use only, provided that you:(a) keep intact all  copyright, trademark and other proprietary rights notices; (b) do not modify any of the Content; (c) do not  use any Content in a manner that suggests an association with any of our products, services or brands;  and (d) do not download Content so as to avoid future downloads from the Website. Your use of Content  on any other website or computer environment is strictly prohibited. The license granted to you does not  include, and specifically excludes, any rights to: resell or make any commercial use of the Website or any  Content; collect and use any product listings, descriptions, or prices; make any derivative use of the  Website or Content; download or copy account information for the benefit of anyone else; or use any form  of data mining, robots, or similar data gathering and extraction tools. You may not frame, or utilize framing  techniques to enclose, any Mark, Content or other proprietary information, or use any meta tags or any  other “hidden text” utilizing any such intellectual property, without our and each applicable owner’s  express written consent. Any unauthorized use automatically terminates the license granted to you  hereunder. You are granted a limited, revocable, and non-exclusive right to create a hyperlink only to our  home page provided that the link does not portray us or our licensors or licensees, or the irrespective  products or services, in a false, misleading, derogatory, or otherwise offensive matter. You may not use  any of our or any such party’s intellectual property as part of the link without our and each such party’s  express written consent.  

We will not be held responsible for any information loss or damages resulting from system failure due  from any external or internal devices, acts of nature, or acts of God. User may not use any device that  interferes with the proper working of Website. User agrees not to disclose password to a third party and  understands that any and all actions taken under your password are your responsibility. 

 Amendment  

We reserve the right, in our sole discretion, to change, modify, add or delete portions of these Terms and  Conditions at any time without notice. Our best efforts will be made to notify you of changes to our policy,  however it is your responsibility to review these Terms and Conditions for any changes. We make no  guarantee of notification of changes to our Terms and Conditions Policies. Your use of our offerings  following any change to these Terms and Conditions will constitute your assent to and acceptance of the  revised Terms of Use. 

Indemnification 

You agree to indemnify and hold harmless STIR Institute, LLC as a result of your voluntary choice to  participate in the STIR Programs. You will not hold STIR Institute, LLC or its representatives responsible  for any actions or adverse results created as a direct result of advice or recommendations given by STIR  Institute, LLC, its staff, or other program participants. 

If any of the provisions contained in this Agreement, or any part of them, is hereafter construed to be  invalid or unenforceable, the same shall not affect the remainder of such provision or any other provision  contained herein, which shall be given full effect regardless of the invalid provision or part thereof.  

Disputes 

Any and all unresolved disputes regarding this Agreement shall be settled by binding arbitration before a  single arbitrator, using the Commercial Rules of the American Arbitration Association, Michigan. The laws  of the State of Michigan shall govern this Agreement. Any court disputes will take place only in a Michigan  court and located in Washtenaw County, Michigan. You further agree to consent to the jurisdiction of any  state or federal court located in the State of Michigan. If it becomes necessary to enforce this Agreement  through legal action, then we shall be entitled to recover reasonable attorney fees and costs incurred in  such enforcement of this Agreement.  

You will indemnify and hold STIR Institute, LLC harmless from any obligation, cost claim, judgment,  attorneys’ and legal fees, and attachments in any way connected with the services rendered under the  terms of this Agreement. Any controversies arising out of the terms of this Agreement or its interpretation  shall be settled in Michigan in accordance with the rules of the American Arbitration Association, and the  judgment upon award may be entered in any court having jurisdiction thereof.  

Contact/Support  

Please email all tech and logistical questions to

info@stirinstitute.com  

This will ensure they are seen by customer care and we can track to make sure you are well taken care  of.  

This Policy will be strictly enforced and your cooperation is greatly appreciated. 

 STIR Institute, LLC  

PO Box 896  

Saline, MI 48176-0896  

info@stirinstitute.com  

Your check in the box marked “terms and conditions” on any electronic order form associated to any STIR  Program is considered to be your electronic signature and legally binding as your agreement to the terms  and conditions stated on this contract herein.  You have read and agree to the foregoing contract terms.

You have reviewed and agree to STIR Institute,  LLC’s limited refund policy and acknowledge that, after 72-hours from enrollment, refunds are strictly  limited under this agreement.